While we strive to maintain a professional and compliant atmosphere,
issues can arise. The Grievance procedure is a means for patients and
parties to inquire into issues raised and identify whether action needs
to be taken to resolve identified issues and prevent recurrence.
The Facility Administrator will record the grievance complaint and
conduct a prompt investigation for quick resolution.
Any patient and/or support person, visitor, employee, physician, or
vendor may file a grievance using the Center’s procedure to
formally voice complaints, resolve disputes, or to bring attention
to possible violations of patient rights.
No person shall be punished or retaliated against for using the Grievance
Any grievances, comments and complaints are addressed to the Center
Administrator. Complete details and a copy of the Center’s Grievance
Policy as well as a Grievance form may be obtained by contacting the
Center Administrator at (610) 862-9565, Alicia_Rhea@chs.net.
Blue Bell Surgery Center
518 E. Township Line Road, Suite 120
Blue Bell Pa, 19422
Additional information can be obtained from or to file a complaint with the State
of Pennsylvania contact:
PA Department of Health: Division of Acute and Ambulatory Care
Room 532, Health & Welfare building
Harrisburg, PA 17120